The case study Bordeaux
Three years after its launch, Witick represents more than one third of sales of urban transport tickets on the TBM network.
More than 200,000 users make Witick their daily ticket.
User satisfaction is 98% (1); making Witick the highest rated M-ticket app in the world: 4.8/5 (2).
The operator, Keolis, is thus making substantial savings by offering its users a dematerialized medium that is less expensive than physical tickets.
(1) Survey conducted by Keolis Bordeaux Métropole.
(2) Average App Store with over 8,000 ratings.