The case study Bordeaux
Four years after its launch, Witick represents more than one third of sales of urban transport tickets on the TBM network.
More than 300,000 users make Witick their daily ticket.
User satisfaction is 98% (1); making Witick the highest rated mobile ticketing app: 4.8/5 (2).
The operator, Keolis, is thus making substantial savings by offering its users a dematerialized medium that is less expensive than physical tickets.
(1) Survey conducted by Keolis Bordeaux Métropole.
(2) Average App Store and Google Play Store with over 30,000 ratings.